VoM Cloud - User Roles and Permissions
END-CUSTOMER
Observer
Read-only for home organization
Subscribe to alerts for home organization
Technician
All Observer permissions
Create access for event management
Create rules and events
Respond and close events
Cannot edit rules created by other users
Supervisor
All Technician permissions
Create, view, edit, and delete sub-locations, assets, and dashboard
Admin
All Supervisor permissions
Create, view, edit, and delete everything for home organization
Admin Panel Access
View, edit, and delete hardware
Create, view, edit, and delete users
DISTRIBUTOR
Distributor
Admin under their organization
Create customer organizations but not locations or assets
Change gateway and sensor ownership
Cannot view customers data
PARKER INTERNAL
Creator
Access to all organizations with all permissions
Change ownership of gateways and sensors
Change contract information
Change parent organizations
Grant distributor access
Assembler
Access to Shipping panel
Parker Admin
Coming February 2024
Parker Sales
Coming February 2024